big value - dunedin airport car rental companies

Big Value

Who are we?
Specialising in providing quality late model vehicles to free and independent travellers in both North & South Islands of New Zealand. We are famous for excellent service and will ensure that your visit to New Zealand is a memorable one for all the right reasons. For personal friendly service rent a car from us.

Features and Benefits
* We have a large range of late model hire cars which range between sedans, hatchbacks, 4WD station wagons and MPVs with either automatic or manual transmission.
* All car rental charges include unlimited kilometres, comprehensive insurance ($2500 deductible/excess) and all NZ taxes.
* All vehicles are equipped with Power Steering, Air Conditioning and Radio/Cassette players. Vehicles are also covered by the Automobile Association 24-Hour Roadside Assistance scheme for your own peace of mind.
* Free- maps, what to do and see and accommodation guides at any of our depots.
* Free New Zealand Discount Voucher Book - great savings on accommodation and tourism activities.
* We can also make your ferry reservations between North and South islands. Just make a note in the comments section of the booking form that you would like them to book a ferry for you.

Please note that all rates displayed in our booking system require a minimum four day hire period. Discounts also apply for long term hires.

Our Locations
We have locations throughout New Zealand that are situated at Auckland Airport, Auckland Central, Wellington, Picton, Christchurch, Nelson and Queenstown.

One Way Hires
If you wish to explore both the North and South Islands we are able to offer you a free vehicle exchange to save the cost of transporting the vehicle on the ferry. Just return your initial rental car to either Picton or Wellington, board your ferry and we will have a new rental vehicle waiting for you on the other side of Cook Strait.  We specialise in one way hires at no extra cost (minimum hire period may apply)

Our Philosophy
We believe that customer service is not just about smiling. When you greet a customer, it's about having integrity in that smile and, backing it up with service which makes the customer genuinely want to come back. We strive to develop our employee's skills and knowledge in their specific roles' duties. We believe in friendly efficient service, but also in offering value for money.
All of our vehicles are extremely competitively priced, both short and long term.



Big Value Rental Terms for travel between 19-Sep-2018 and 31-Dec-2024

NOTE: DEBIT CARD BOND – A bond of up to $2500 will be required as security upon vehicle pickup applicable to Visa Debit, Debit Mastercard or Prepaid Travelcard. 
The bond is NZ$2500 if Bronze Cover is selected or if excess cover is purchased via a third party supplier.
The bond is NZ$400 if Omega’s Silver Collision Damage Waiver (CDW) has been selected.
There is no bond required if Omega's Gold CDW has been selected or if supplying a credit card as security. The credit card holder must be present upon vehicle collection.
Please note that we DO NOT accept cash bonds.

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Big Value Insurance

Vehicle Insurance
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (excess) of $NZ 2500.00

Comprehensive Insurance Schedule
Our rates include comprehensive insurance for the vehicle.

This covers damage to both the rental car and third party vehicles or property up to a value of NZ $1,000,000.

This insurance carries an excess ( deductible ) of NZ $2500.00,  which means if an accident occurs while the car is on hire you are liable for $2500.00 or the cost of repair, whichever is the lesser amount. The excess applies to damage to the vehicle or damage caused by the vehicle.

An optional Collision Damage Waiver is available (see above) which reduces the excess to nil.

Where an accident involves two vehicles the NZ $2500.00 excess may be refunded if we are able to establish that liability rests with the third party. This is done via our insurance company who take the case to a disputes hearing.

If liability can not be established with the third party then the hirer is responsible for the excess.

Insurance Exclusions
The indemnities referred to above shall not apply where the damage, injury, or loss arises when -
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.

(b) The vehicle is in an unsafe or unroadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.

(c) The vehicle is operated in any race, speed test, rally or contest.

(d) The vehicle is driven by any person not named in the rental agreement.

(e) The vehicle is being driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a drivers licence appropriate for the vehicle.

(f) The vehicle is willfully or recklessly damaged by the hirer or any other person named in the agreement or driving the vehicle under the authority of the hirer, or is lost as a result of willful or reckless behaviour of the hirer or any such person.

(g) The vehicle is operated outside the term of the hire or any agreed extension of that term.

It is agreed between the owner and the hirer that section 11 of the insurance law reform act 1977 shall apply to the above exclusions as if this clause constituted a contract of insurance. The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage or loss was not caused or contributed to by the matters to which the exclusion refers.

Collision Damage Waiver (CDW)  (This insurance is not available to drivers under 25)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver on all vehicles. Rates for these policies are quoted on the website through which you have booked. An imprint of your credit card number is still required with this option as security.